1. Introduction
Welcome toWebsite(“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you use our websites, products, and services (collectively, the “Services”).
2. Scope & Roles
This Policy applies to processing performed byWebsiteas a data controller. For some features, we may act as a processor on behalf of enterprise customers; in such cases, the customer’s instructions and contract terms govern.
3. Information We Collect
3.1 Provided by you
- Account data (name, email, password hash, phone).
- Profile, preferences, and content you upload or create.
- Payment details processed via our PCI-compliant provider (we do not store full card numbers).
- Support communications and survey responses.
3.2 Collected automatically
- Device and log data (IP address, user agent, identifiers, timestamps, crash logs).
- Usage analytics (pages viewed, features used, referrers).
- Approximate location derived from IP for security/abuse prevention.
- Cookies and similar technologies (seeCookies).
3.3 From third parties
- Identity and fraud signals from authentication and anti-abuse partners.
- Payment status from our payment processor.
- If you connect third-party accounts, data those services share per your settings.
4. How We Use Personal Data
- Provide, operate, and improve the Services.
- Authenticate users; maintain safety, security, and integrity.
- Personalize features and content; measure performance.
- Process transactions and send service notices.
- Respond to inquiries and provide support.
- Comply with legal obligations and enforce terms.
- With your consent, send marketing communications (you may opt out anytime).
5. Legal Bases (EEA/UK)
Where GDPR/UK GDPR applies, we process personal data under one or more of the following legal bases: (a)contract necessity, (b)legitimate interests(e.g., security, product improvement), (c)consent(e.g., marketing), and (d)legal obligation.
7. International Transfers
Your data may be processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses and additional technical and organizational measures.
8. Data Retention
We retain personal data only as long as necessary for the purposes described or as required by law. Criteria include account status, applicable limitation periods, and the nature of the information.
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access, correct, or delete personal data;
- Object to or restrict processing;
- Data portability;
- Withdraw consent where processing is based on consent;
- Lodge a complaint with a supervisory authority.
To exercise rights, contact us atCONTACT_EMAIL. We may verify your identity to protect your account.
11. Security
We implement administrative, technical, and physical safeguards designed to protect personal data (e.g., encryption in transit and at rest, access controls, audits). No system is 100% secure; please use unique, strong passwords and enable available security features.
12. Children’s Privacy
Our Services are not directed to children under the age where consent is required by law (e.g.,13 or 16). We do not knowingly collect personal data from such children. If you believe a child has provided personal data, contact us to request deletion.
13. Third-Party Links
Our Services may link to third-party sites or services that are not controlled by us. Their privacy practices are governed by their own policies.
14. Changes to This Policy
We may update this Policy from time to time. We will revise the “Last updated” date and, if changes are material, provide additional notice as appropriate.
15. Contact Us
If you have questions or requests, please contact:
WebsiteADDRESS_LINE_1
CITY, STATE/PROVINCE, ZIP, COUNTRY
CONTACT_EMAIL
WEBSITE_URL
16. Definitions
“Personal data”means information relating to an identified or identifiable individual.“Processing”means any operation performed on personal data, such as collection, use, storage, disclosure, and deletion.